Havener’s Commitment to Online Security
Physical, electronic and managerial procedures have been employed to safeguard the security and integrity of personal information. All Havener employees with access to personal information obtained on Havener web sites are also bound to adhere to this policy as part of their contract with Havener.
Personal Information that Havener May Collect Online
Havener collects personal information online, including names, postal and e-mail addresses, phone and facsimile numbers, billing information, and complaint information. Havener may also collect business information. Havener does not knowingly collect or maintain any personal information from children under the age of 13. In addition, no part of our sites are designed with the purpose of attracting any person under age 13.
How Havener Uses Personal Information Collected Online
Unless you otherwise consent, we will use your personal information only for the purpose for which it is submitted, such as to reply to your emails, handle your concerns, and process billing and business requests related to respective consulting services, and we will use such information to provide operational notices, in program record-keeping and to conduct research on industry marketplace practices. Our research may lead to the publication of aggregate demographical data but will not result in the reporting or publication of any personal information provided to us.
How Your Information May Be Shared
Customer inquiries will not be forwarded by email unless beneficial to resolving the concern, and customers should recognize that this method of transmission may not be secure. We never sell or rent your personal information.
Havener may also release personal information under the following circumstances:
- Where release is required by law (for example, a subpoena) or regulation or is requested by a government agency;
- Where our records indicate a company may be engaged in fraudulent activity or other deceptive practices that a governmental agency should be made aware of;
- To appropriate governmental authorities, where warranted by a company’s failure to participate in the advertising self-regulatory process or respond to an online privacy complaint, or where a company fails to honor the recommendations of the National Advertising Division, Children’s Advertising Review Unit or National Advertising Review Board;
- To appropriate persons, where your communication suggests possible harm to others.
Help Us Keep Your Personal Information Accurate
If your personal information changes or you would like to review the personal information we may have on file, please e-mail us with the new information or your review request at firstname.lastname@example.org. Let us also know what led to your submission of personal information so we may efficiently locate your information
Computer Tracking and Cookies
Our web sites are not set up to track, collect or distribute personal information not entered by visitors. Our site logs do generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our sites. This information is used for internal purposes by technical support staff to provide better services to customers and may also be provided to others, but again, the statistics contain no personal information and cannot be used to gather such information.
A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer’s hard drive. Havener uses non-identifying cookies to provide easier site navigation and access to forms. You can still use the Havener sites if your browser is set to reject cookies. Our cookies do not generate personal data, do not read personal data from your machine and are never tied to anything that could be used to identify you.